Your privacy matters. This policy explains what information we collect, how we use it, and your rights as an Australian user. Updated for 2026 compliance.

What We Collect

We collect personal and technical data to provide reliable, secure service and improve your experience.

• Your name and contact details for correspondence and support purposes only.
• Message content and details when you use our contact form or reach out directly.
• Technical data such as IP address, browser type, and usage statistics for analytics and security.
• Cookies and similar technologies for performance, preferences, and legal compliance.

How We Use Data

Data is used to operate the website, respond to queries, and maintain security.

• Respond to your messages and offer practical advice or support as requested.
• Improve our routines and communications based on anonymised feedback and trends.
• Maintain system integrity and prevent misuse or unauthorised access.
• Fulfill legal requirements such as record-keeping and consent management.

Legal Basis for Processing

We follow Australian Privacy Principles and process data with your consent or for legitimate business needs.

Data is collected and used only when necessary for service delivery, compliance, or where you have given clear consent. We do not sell or trade your data.

Sharing Information

Your data is protected. We only share what’s necessary, for clear reasons.

• Service providers (e.g. hosting or email) may access limited data solely to operate and support our site.
• Legal authorities when required to comply with applicable Australian law.
• Other parties only with your explicit permission or if legally required for your safety.

Data Security

We use encryption, secure hosting, and restricted access to keep your personal information safe. While no system is perfect, we take reasonable steps to reduce risks and respond quickly to concerns.

Your Rights

You have the right to access, correct, or request deletion of your data.

• Request details about the data we hold and how it’s used.
• Ask for corrections if your information is incomplete or inaccurate.
• Request deletion of your personal data, unless required for business or legal reasons.
• Withdraw consent or limit use where applicable under Australian law.

Cookies & Tracking

Cookies help us run the site smoothly and remember your preferences. You can manage or delete cookies at any time in your browser settings.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about your privacy? Reach out for clear, prompt answers. We’re here to help.

Policy Updates

We update this policy for legal or operational reasons. Changes are posted here with updated dates. Review regularly for the latest details.